4. Références:

[1]
Axion et al.; "EuroHelp: Developing Intelligent Help Systems"; report on the P280 ESPRIT project EUROHELP; Joost Breuker, editor, 1990 EC, Kopenhagen, Amsterdam, Manchester, Leeds.

[2]
Alfred Bork, Bertrand Ibrahim, Birgit Laustsen, Bernard Levrat; "A Self-Instructional Mailer"; WCCE/90, Conference abstracts, North-Holland, 1990

[3]
Alfred Bork, Bertrand Ibrahim, Birgit Laustsen, Bernard Levrat; "A Self-Instructional Mailer"; Ninth International Conference on Technology and Education, Conference Proceedings, Nolan Estes and Michael Thomas, Editors, pp 871-873, Paris, March 16-20, 1992. (Postscript version 11Kb).

[4]
Alfred Bork, Bertrand Ibrahim, Bernard Levrat, Alastair Milne, Rika Yoshii; "The Irvine-Geneva Course Development System"; Information Processing 92 (IFIP '92), Vol. II, Madrid, Spain, Sep. 7-11, 1992, Elsevier Science Publishers B.V. (North-Holland), ISSN 0926-5473, ISBN 0 444 89748 8.

[5]
W. Dzida, S. Herda, W. D. Itzfeldt; "User perceived quality of interactive systems"; IEEE Transactions on Software Engineering, vol. 4, No. 4, 1978, pp 270-276.

[6]
Bertrand Ibrahim; "Software engineering techniques for CAL"; Education & Computing, Vol 5, pp 215-222, Elsevier Science Publishers, 1989. (Postscript version 23Kb).

[7]
Bertrand Ibrahim, Alain Aubord, Birgit Laustsen, Michael Tepper; "Techniques de Génie Logiciel pour l'EAO"; Conference on "Enseignement et Apprentissage avec l'Ordinateur", Martigny, November 23-24, 1989, pp 120-129. (version Postscript 21Kb).

[8]
Bertrand Ibrahim, Alain Aubord, Birgit Laustsen, Michael Tepper; "Courseware CAD"; WCCE/90, Sydney 9-13 July 1990, Conference Proceedings, Anne McDougall and Carolyn Dowling, editors, pp 383-389, North-Holland, 1990, ISBN 0 444 88750 4. ( Postscript version 20Kb).

[9]
M. Prager, D.M. Lamberti, D.L. Gardner, S.R. Balzac; "REASON: an Intelligent User Assistant for Interactive Environments"; IBM Systems Journal, Vol. 29, No. 1, 1990

[10]
Mary S. Trainor; ADCIS News, vol.24, janvier 1991.

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